Part 2: most common ways fuel fraud is committed

Although there is anti-siphoning technology available on the market, some of these devices are ineffective in the face of highly skilled fraudsters who siphon fuel to supplement their income. There is a pervasive culture of unlawful behaviour that results in many drivers committing fuel fraud in order to make extra money. We recommend that fuel be managed per transaction and that unlawful transactions be dealt with within 72 hours. Avis Fleet’s Intelligent Fuel Management solution is designed to counteract fuel fraud.

In part 2 of our series where we look at multiple vehicle fills, manual transactions – vehicle at fuel station, manual transactions – vehicle not at fuel station, tampering with pump calibration, private vehicle fill on company fuel card, and convenience store purchases/car washes.

Be sure to read part 1 of our series where we looked at siphoning, inflated fuel card transactions, cloned fuel cards, side fuelling, multiple pump transactions, and continuous pump action.

Multiple vehicle fills

Similar to multiple pump transactions, multiple vehicle fills can be charged as a single transaction. A driver can unwittingly be overcharged, or drivers could also be working together with petrol attendants and/or cashiers to commit this type of fuel fraud.

Manual transactions – vehicle at fuel station

This can happen when an automatic transaction fails due to a card or system “failure” and a manual transaction is generated. The litres on the manual transaction are inflated and the cash value is removed from the cash drawer and can be split between fraudsters.

Manual transactions – vehicle not at fuel station

When your fuel card details are retained from a manual transaction so that they can be used later for more transactions. Or multiple slips can also be generated at the same time to be used for more transactions when the vehicle has left the fuel station. In cases of suspected fraud, detailed analysis and tracking records will prove that the vehicle was not on the fuel station forecourt when the transaction took place.

Tampering with pump calibration

It is possible to tamper with fuel pumps so that they give an inaccurate reading on the pump. For example the pump may be billing for 10 litres but only dispensing 8 litres. Although this method of fuel fraud is uncommon, it has been detected at certain fuel stations through onsite investigation.

Private vehicle fill on company fuel card

When an employee fills up an unauthorised vehicle the registration number on the fuel card will not match. But this information could be manipulated to make it look as if he has filled his company vehicle. Pump attendants are required to validate the fuel card and to ensure that the information on the card matches the vehicle registration.

Convenience store purchases/car washes

This is another popular method of fraudulent activity. Purchases at the store or car washes can be illicitly added to the fuel or oil spend and end up on the company fuel card.

Intelligent Fuel Management helps Fleet Managers to counteract fraud by managing every fuel transaction and sending updates and alerts regarding fuel spend.

Avis Fleet have a range of solutions to make your fleet more efficient. Request a free fuel analysis here.

Request a  free fuel analysis


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