In smart cities, technology can provide information that improves the quality of life (based on data from various sensors, computers, smartphones, drones and other devices) to inform citizens about the availability of public transport or counteracting pollution or noise.
There are many ways in which new technology is being used to improve transport systems in smart cities. For instance, energy saved by installing smart street lights can be redirected and reused. Citizens can also become involved in making smart cities better by submitting information to municipalities, for example, by sending details about potholes so their repairs can be prioritised. This kind of technology will certainly make a big difference to service delivery in South Africa.
Find out more about smart cities in this podcast from the BBC.